Alyve's rapid IT strategy review & diagnostic

Welcome to Alyve's playbook for a rapid IT strategy review and diagnostic.

Drawing on our twenty years of experience in digital transformation, we've devised a robust, human-centric approach specially designed to align your organisational and technology strategies.

Our playbook will guide you through a series of vital steps in determining not only the alignment between your technology and organisational strategies but also in ensuring a balance between operational technologies and investments in innovation.

Alyve’s technology strategy review

I. Alignment of organisational strategy & technology strategy

Stakeholder interviews

To kick off, engaging in comprehensive interviews with key leadership stakeholders is crucial. These individuals offer a wealth of knowledge about the organisation's strategic direction and current tech landscape.

AI-powered interviews

We broaden the input range by employing conversational AI, gathering insights from a larger stakeholder group. This technique is highly effective for identifying potential change management issues early.

II. Balance between technology operations & innovation investments

Sector technology trends

Understanding the latest tech trends in your sector will ensure your organisation stays ahead of the curve. Our research will spotlight emerging technologies, opportunities for innovation, and strategic investments.

Problem area review

We examine common problem areas at both the sector and organisational levels. This evaluation helps pinpoint areas of your IT operations that need urgent attention or innovation.

III. Capabilities and operating model

Role and process impact analysis

By identifying the roles and processes most likely affected by your strategic initiatives, we can develop a robust plan to help manage transitions effectively and minimise potential disruptions.

High-level prioritisation

Using a high-level prioritisation model, we'll guide you to prioritise developing and enhancing the required capabilities and adjusting your operating model.

IV. Focus on customer and employee experience

Strategic framework development

We'll craft a strategic framework that explicitly focuses on enhancing customer and employee experience. The framework will include all decisions, test use cases, and business model assumptions, clearly articulated and tailored to your unique needs.

V. Human aspects

Change management

Managing the human aspect of technological transformations is paramount to Alyve. We will help you devise an effective change management strategy to minimise disruption and maximise user acceptance.

Cultural adoption

We'll identify and diagnose the cultural enablers and barriers within your organisation. This approach allows us to develop a plan that promotes a smooth transition, encouraging a culture that embraces change and fosters technological adoption.

At Alyve, we are committed to delivering a comprehensive and engaging process that facilitates a successful IT strategy review and diagnosis.

We believe in "Human-Kind Technology", ensuring technology serves humanity, not the other way around.

Let's build a technology strategy that propels your organisation into the future.

Extensive industry experience

With over two decades of experience in digital transformation consulting, Alyve responds to the unique demands of organisations with sensitive, ethical, and compliant AI strategy solutions.

Turn AI into your competitive advantage

AI is no longer just a tool—it's a catalyst for growth and innovation that's already being harnessed within your organisation. Transition from ad-hoc use to a strategic, governed adoption with Alyve, and set new benchmarks in your industry.

Key benefits for your executive team

Strategic Alignment

Ensures that the organisation's technology strategy is in harmony with its broader business strategy, enabling efficient and effective achievement of organisational objectives.

Informed Decision-Making

Provides a detailed understanding of the organisation's current technology landscape, emerging trends in the sector, and the potential impacts of various strategic initiatives, leading to more informed and strategic decision-making.

Risk Mitigation

By identifying potential change management issues early, the organisation can plan and prepare accordingly, reducing the risk of disruptions during technology transitions.

Enhanced Customer and Employee Experience

By focusing on the human aspects of technology transformation, the process can improve customer and employee experience, resulting in higher customer satisfaction and employee engagement.

Efficient Resource Allocation

Through the high-level prioritisation model, resources can be more effectively allocated to areas that provide the highest value or where they're most needed, leading to better financial performance.

Cultural Adoption of Technology

By addressing cultural barriers and enablers, the process can accelerate the cultural adoption of new technologies, which is key to realising the full benefits of digital transformation.

Improved Competitive Positioning

By ensuring a balance between maintaining robust technology operations and investing in innovation, the organisation can keep pace with or even stay ahead of competitors, enhancing its market positioning.

Examples

Large health care organisation

A large healthcare organisation faced challenges due to the rapid emergence of digital health technologies. The Alyve team began with a series of AI-powered interviews across a broad spectrum of stakeholders. The insights gathered allowed them to identify a disconnect between the technology and overall organisational strategies. Alyve guided them in bridging this gap, refocusing their technology investments towards enhancing patient care and operational efficiency.

Public sector entity

A public sector entity was struggling to modernise their IT infrastructure while maintaining service quality. Alyve consultants worked alongside key stakeholders, conducting a comprehensive IT strategy review. They identified areas of the infrastructure that were critical for service delivery and others where innovation could lead to enhanced public service. The alignment of these areas with the entity's strategy resulted in a successful transformation that improved service delivery and general satisfaction.

Higher education institution

A prestigious university sought to improve the learning experience by adopting new edtech solutions. The Alyve team worked closely with the university to assess its technology landscape and conducted AI-powered interviews with students, faculty, and administrators. This collaboration helped to prioritise investments in technologies that significantly improved both the student and staff experience while also boosting the institution's reputation as a leading adopter of educational innovation.

Aged care facility

An aged care facility was facing resistance to the adoption of new technologies meant to improve resident care. Alyve implemented their human-centric approach, conducting in-depth stakeholder interviews to understand the concerns and anxieties of staff members. The change management strategy that Alyve formulated facilitated a smoother transition and led to the cultural adoption of the new technology, resulting in improved care and increased staff satisfaction.

Our Services

Technology is complex, but our approach isn’t

We connect smart technology to human needs to deliver effective business transformation.

    • Technology and experience strategy

    • Technology solution architecture

    • IT strategy review

    • Operating model design

    • Contact centre strategy and optimisation

    • Generative AI Adoption Strategy

    • Generative AI adoption strategy

    • AI transformation program strategy and enablement

    • AI adoption change mangement

    • Opportunity and implementation assessment

    • Innovation support and enablement

    • Generative AI innovation sprint

    • Capability uplift - education and training

    • IT strategy

    • ITSM optimisation

    • IT operating model design and optimisation

    • IT cost optimisation

    • IT project and program management and delivery

    • Service cataloguing

    • Technology consolidation

    • Transformation governance

    • Organisation design

    • Transformation delivery

    • Critical system procurement

    • Change management

    • PMO uplift

    • Talent sourcing

Harness the power of strategically aligned technology with Alyve.

Discover how our expertise can transform your organisation. Reach out to us today.